F800S Rider Satisfaction Survey, 2010 - Form Results



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  1. F800S Rider Satisfaction Survey, 2010

    1. F800S Rider Satisfaction Survey, 2010 - Rider
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2007
      Motorcycle Purchase Date
      04.17.07
      Motorcycle Color
      Yellow
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Center Stand
      • Tire Pressure Monitor (TPM)
      • White Turn Signals

      Rider InformationRider Location
      60
      Rider Age
      60
      Rider Experience
      25
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Happy
      Motorcycle Reliability
      Happy
      Motorcycle Performance
      Happy
      Motorcycle Comfort
      Happy
      Motorcycle Fun
      Happy
      Motorcycle Features
      • More / Better Colors
      • Cruise Control

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Sales
      • Service
      • Parts

      Dealer Department Unhappiness
      • Management

      Manufacturer and CommunityBMW Happiness
      Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      great job
      Community Rally 2011
      I don't really have an opiniion but it probably should be closest to the largest number of 800s and when doesn't matter to me since I am retired
    2. F800S Rider Satisfaction Survey, 2010 - iamloislane
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2008
      Motorcycle Purchase Date
      04.30.08
      Motorcycle Color
      Flame Red
      Motorcycle Options
      • On-Board Computer
      • White Turn Signals

      Rider InformationRider Location
      CA
      Rider Age
      34
      Rider Experience
      3
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Very Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Unhappy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Improved Suspension
      • HID Lighting

      Dealer SatisfactionDealer Satisfaction
      Very Unhappy
      Dealer Locality
      No
      Dealer Department Happiness
      • Sales

      Dealer Department Unhappiness
      • Service

      Manufacturer and CommunityBMW Happiness
      Very Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      Keep up the good work!
      Community Rally 2011
      No comment
    3. F800S Rider Satisfaction Survey, 2010 - Scorch
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2007
      Motorcycle Purchase Date
      06.05.08
      Motorcycle Color
      Lahar Grey
      Motorcycle Options
      • ABS
      • On-Board Computer
      • White Turn Signals

      Rider InformationRider Location
      UK
      Rider Age
      37
      Rider Experience
      8
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Very Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Cruise Control
      • Improved Suspension
      • HID Lighting
      • More Powerful Alternator

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Service
      • Parts

      Dealer Department Unhappiness
      -
      Manufacturer and CommunityBMW Happiness
      Very Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      No comments or suggestions, other than to say you guys to a fantastic job with this site.
      Community Rally 2011
      n/a
    4. F800S Rider Satisfaction Survey, 2010 - djcatshow
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2008
      Motorcycle Purchase Date
      01.10.09
      Motorcycle Color
      Yellow
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Tire Pressure Monitor (TPM)
      • White Turn Signals

      Rider InformationRider Location
      33
      Rider Age
      33
      Rider Experience
      3
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Very Happy
      Motorcycle Performance
      Happy
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Cruise Control
      • Improved Suspension
      • LED Lights

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Sales
      • Service
      • Parts
      • Finance and Insurance

      Dealer Department Unhappiness
      -
      Manufacturer and CommunityBMW Happiness
      Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      Thanks for the idea of this site, I am glad that in comparison with other forums this one has a decent level of knowledge and politeness.
      Community Rally 2011
      Spanish/French border or Austrian/Italian alps, any time between June and August.
    5. F800S Rider Satisfaction Survey, 2010 - Wereweazle
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2007
      Motorcycle Purchase Date
      09.05.10
      Motorcycle Color
      Flame Red
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Tire Pressure Monitor (TPM)
      • Anti-Theft Alarm

      Rider InformationRider Location
      18
      Rider Age
      18
      Rider Experience
      1
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Unhappy
      Motorcycle Reliability
      Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Improved Suspension
      • HID Lighting
      • More Powerful Alternator

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      No
      Dealer Department Happiness
      • Service
      • Parts

      Dealer Department Unhappiness
      -
      Manufacturer and CommunityBMW Happiness
      Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      It is a very clean and informative forum. However, there isn't a very big sense of community. I understand that is largely in part to people being so far apart. Maybe some more frequent forum-organized meets would help. Or perhaps regional subforums would allow for greater local organization.
      Community Rally 2011
      I did not attend. Why did I have to fill this box in to submit my survey?
    6. F800S Rider Satisfaction Survey, 2010 - tim
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2008
      Motorcycle Purchase Date
      06.01.10
      Motorcycle Color
      Flame Red
      Motorcycle Options
      • ABS
      • On-Board Computer
      • White Turn Signals

      Rider InformationRider Location
      UK
      Rider Age
      46
      Rider Experience
      30
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Happy
      Motorcycle Reliability
      Unhappy
      Motorcycle Performance
      Happy
      Motorcycle Comfort
      Happy
      Motorcycle Fun
      Happy
      Motorcycle Features
      • Improved Suspension
      • Larger Gas Tank
      • HID Lighting
      • LED Lights

      Dealer SatisfactionDealer Satisfaction
      Neutral
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Service
      • Parts

      Dealer Department Unhappiness
      • Management

      Manufacturer and CommunityBMW Happiness
      Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      Excellent site, well run and a great souce of information
      Community Rally 2011
      none
    7. F800S Rider Satisfaction Survey, 2010 - jpcrawfo
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2009
      Motorcycle Purchase Date
      07.17.10
      Motorcycle Color
      Lahar Grey
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Center Stand
      • White Turn Signals

      Rider InformationRider Location
      UK
      Rider Age
      55
      Rider Experience
      26
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Very Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Larger Gas Tank

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      No
      Dealer Department Happiness
      • Parts

      Dealer Department Unhappiness
      • Sales

      Manufacturer and CommunityBMW Happiness
      Very Happy
      Community Satisfaction
      Neutral
      Community Feedback
      Have had no dealings with you so far so I will be Neutral on this one. Thank you
      Community Rally 2011
      Have not attended one as of yet
    8. F800S Rider Satisfaction Survey, 2010 - nigel5
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2007
      Motorcycle Purchase Date
      03.04.09
      Motorcycle Color
      Flame Red
      Motorcycle Options
      • On-Board Computer
      • Center Stand

      Rider InformationRider Location
      52
      Rider Age
      52
      Rider Experience
      36
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Neutral
      Motorcycle Reliability
      Neutral
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Cruise Control
      • Larger Gas Tank
      • LED Lights

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Sales

      Dealer Department Unhappiness
      • Service

      Manufacturer and CommunityBMW Happiness
      Neutral
      Community Satisfaction
      Very Happy
      Community Feedback
      Bought an ex demo F800s with 321 miles on it, had done 12,0000 miles in the first year and loved it. Had the 12,000 mile service done 5 days after the secondhand warranty ran out and was told the bearings in the rear drive shaft needed replacing, luckily I had taken out the extended warranty but had to pay a ú100 excess.

      About 2000 miles later I caould feel play in the bearings but the dealer said it was OK, over the next 4,000 miles the play dissapeared!
      Not trusting the bike anymore I have just traded it in for a 800GS.
      Community Rally 2011
      ?
    9. F800S Rider Satisfaction Survey, 2010 - drdangerousmd
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2009
      Motorcycle Purchase Date
      06.15.09
      Motorcycle Color
      Yellow
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Center Stand

      Rider InformationRider Location
      us
      Rider Age
      59
      Rider Experience
      40
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Improved Suspension

      Dealer SatisfactionDealer Satisfaction
      Neutral
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Service
      • Parts
      • Management

      Dealer Department Unhappiness
      -
      Manufacturer and CommunityBMW Happiness
      Happy
      Community Satisfaction
      Happy
      Community Feedback
      none
      Community Rally 2011
      none
    10. F800S Rider Satisfaction Survey, 2010 - glenn2ns
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2007
      Motorcycle Purchase Date
      08.29.10
      Motorcycle Color
      Yellow
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Tire Pressure Monitor (TPM)

      Rider InformationRider Location
      50
      Rider Age
      50
      Rider Experience
      28
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Very Happy
      Motorcycle Performance
      Neutral
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Cruise Control
      • LED Lights

      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Parts

      Dealer Department Unhappiness
      • Service

      Manufacturer and CommunityBMW Happiness
      Very Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      great website
      Community Rally 2011
      have no idea what this is
    11. F800S Rider Satisfaction Survey, 2010 - 2001A6
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2007
      Motorcycle Purchase Date
      06.13.08
      Motorcycle Color
      Flame Red
      Motorcycle Options
      • ABS
      • White Turn Signals

      Rider InformationRider Location
      20
      Rider Age
      20
      Rider Experience
      15
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Very Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      • Improved Suspension
      • LED Lights

      Dealer SatisfactionDealer Satisfaction
      Very Happy
      Dealer Locality
      Yes
      Dealer Department Happiness
      • Sales
      • Service
      • Parts
      • Finance and Insurance
      • Management

      Dealer Department Unhappiness
      -
      Manufacturer and CommunityBMW Happiness
      Unhappy
      Community Satisfaction
      Very Happy
      Community Feedback
      I am very happy with the community, I have met some great people riding BMW's, and I have recieved tons of help from the F800 riders organization. I am not however, happy with the way BMW as a manufacturer has treated me. Telling me to pack sand when my 17 thousand dollar motorcycle has a catastrophic failure, with 2 years of warranty left, is not a way to keep a happy customer.
      Community Rally 2011
      In the mid west.. it would be close for me haha. But seriously, there are alot of great riding roads here in Missouri, especially south, and down towards Arkansas. We also have two of the best BMW dealerships Ive ever been involved with. ( Kansas City and Saint Louis)
    12. F800S Rider Satisfaction Survey, 2010 - gapek
      F800S Rider Satisfaction Survey, 2010
      Motorcycle InformationMotorcycle Year
      2006
      Motorcycle Purchase Date
      03.03.08
      Motorcycle Color
      Yellow
      Motorcycle Options
      • ABS
      • On-Board Computer
      • Center Stand
      • Anti-Theft Alarm
      • White Turn Signals

      Rider InformationRider Location
      30
      Rider Age
      30
      Rider Experience
      4
      Motorcycle SatisfactionMotorcycle Overall Satisfaction
      Very Happy
      Motorcycle Reliability
      Happy
      Motorcycle Performance
      Very Happy
      Motorcycle Comfort
      Very Happy
      Motorcycle Fun
      Very Happy
      Motorcycle Features
      -
      Dealer SatisfactionDealer Satisfaction
      Happy
      Dealer Locality
      Tak
      Dealer Department Happiness
      • Service
      • Parts

      Dealer Department Unhappiness
      • Finance and Insurance

      Manufacturer and CommunityBMW Happiness
      Very Happy
      Community Satisfaction
      Very Happy
      Community Feedback
      Great support and knowledge form this community!
      Community Rally 2011
      Maybe next time Rally will take place in European Alps ? Austria / Italy perhaps?